How Can We Help You

How We Can Help You in an Emergency - abroad

Emergencyabroad.com employs a digital map database which allows all members to freely browse and find their required ESP (Emergency Service Provider).

• The 24/7 Help line
• Emergency Service Profile
• Emergency Service Finder
• Emergency Service Route Finder
• Emergency Service Map  

The 24/7 Help line - speak to a real person in your own language when you really need to

The Telephone Help Line manned 24 hours per day, 7 days a week, 365 days per year, can do the following for you:

• Transfer your call to an appropriate emergency service provider or to a member of your family, a friend or another third party selected by you
• Contact an emergency service provider on your behalf and to make necessary arrangements and call you back
• Give you any of the information available to members on the web site
• Give you any of the information you have recorded in your personal file

Further information about the 24/7 Help Line can be found by clicking here

Emergency Service Finder - locate specific service providers

This module allows users to find the nearest Emergency Service. The location of each service provider is then displayed on the map with a clear concise symbol.

Emergency Service Map - browse our map of europe

This module provides step-by-step directions to a given Emergency Service Provider.

The user is free to zoom in on the map and move around it as much as required.

This module provides basic facts about Emergency Service Providers - their address, telephone, a link to a web site and a link to a map and a route plan Users also have the option of sending details of the service provider to their e-mail address.

Emergency Service Profile - view providers business profile

This module enables the user to view a detailed information page about each Emergency Service Provider.

Users can view additional information about Emergency Service Members. For example, an Emergency Service Member can have: the contact name, several direct telephone numbers, business hours, languages spoken and the specific services offered by that provider.

Emergency Service Route Finder - find the quickest route to a service provider

This module enables the user to find a door-to-door route to and from anywhere in europe.

This feature can be used with the following options:

To, From or Via the selected Emergency Service Provider.

The user can choose the following options:

• type of route
• type of vehicle
• mileage
• date of departure
  

The result is a dynamic map of the route as well as a detailed road map displaying the total distance, travel time, tolls, and the various stages of the trip